01Product and sales enquiries
If you would like to understand the platform, discuss your agency requirements, subscription options or deployment approach, contact our sales team. Please include your organisation name, approximate workforce size and the main workflows you want to improve.
02Existing customer support
For account access, configuration, billing or technical support, contact the support team from the email address associated with your agency account where possible. Do not send passwords, payment-card details or confidential care records by ordinary email.
03Security and privacy enquiries
For privacy, data-protection or security-related questions, contact us using the general contact email and clearly mark the subject as Privacy or Security so the enquiry can be routed appropriately.
04What to include in your message
Please provide your name, organisation, contact email, a concise description of your enquiry and any relevant non-sensitive reference number. Avoid including special-category personal data unless specifically requested through an approved secure channel.